HelpSupport

Help

Get support quickly

For account, learning, or access issues, start with the links below or contact support directly.

Support email

support@philaniacademy.org

For help, contact us at any time.

Quick links

Profile and Subscribe

Review account details, plans, and access.

Common support areas

  • Account help: Update profile details, grade placement, or verification information from your profile page.
  • Classes and learning: Use the dashboard to join sessions, open learning resources, and access class-related tasks.
  • Billing and access: Subscription and plan issues can be reviewed from the subscription and billing areas of the platform.

Policies

Review the privacy notice and terms and conditions for the legal and service rules that apply to your account.